Accessibility Statement for Florist West Ham

Our Approach to Accessibility

At Florist West Ham, our mission is to ensure that every customer in West Ham can access our online services with comfort and ease. We understand that an accessible website benefits everyone and reflects our dedication to inclusion. To achieve this, we have designed our online platform with the highest accessibility standards in mind, allowing all customers to browse our products and order Florist West Ham flowers without barriers.

Commitment to WCAG 2.1 AA Standards

Florist West Ham is dedicated to maintaining compliance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines outline best practices for building online services that are accessible to a diverse range of users, including people with vision, hearing, mobility, and cognitive disabilities. By adhering to these principles, we strive to make our florist West Ham website easy to navigate and interact with, promoting a seamless and enjoyable customer experience for everyone.

Screen Reader Compatibility

We recognise that many users in West Ham rely on assistive technologies to access online services. Our website is optimised for use with major screen readers, ensuring visitors can browse Florist West Ham products, navigate menus, and complete orders independently. All images include descriptive alternative text, while headings and links are logically structured to aid with navigation. Our forms and interactive features are labelled and operable via keyboard, enhancing usability for those who do not use a mouse.

High Contrast and Readable Design

Accessibility is integral to our design philosophy at Florist West Ham. We employ a high-contrast colour scheme and clear, readable fonts across our website, making it easier for customers with visual impairments to see and understand the content. Text sizes are scalable, and interactive elements are distinguishable, supporting users with low vision or colour blindness as they order Florist West Ham products.

Continuous Improvement

Florist West Ham is committed to continuous improvement in accessibility. We regularly review and test our online florist services to identify and address any potential barriers that might affect the user experience. By involving a range of users in our testing, we gain valuable feedback on real-world usability and update our website to reflect evolving accessibility standards.

Contacting Us About Accessibility

Your feedback is essential in helping us provide the best possible accessible Florist West Ham service. If you encounter any accessibility issues while using our website, or if you need assistance placing an order, we encourage you to reach out through our contact page. Our team is dedicated to responding to accessibility concerns promptly and making any necessary adjustments, ensuring all West Ham customers can order flowers with ease and confidence.

Ensuring Access for All Customers

We believe accessibility is not just a requirement but a reflection of our values as a community florist in West Ham. By maintaining a barrier-free experience, we invite every customer to enjoy our online florist West Ham store. Whether you are sending flowers for a special occasion or simply brightening someone’s day, our accessible website ensures that everyone in West Ham can order flowers quickly, safely, and independently. Thank you for choosing Florist West Ham—where accessibility and customer satisfaction come first.